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Thank you for shopping Dear John Denim!
Always Free Shipping on all orders over $150 USD (please select FREE SHIP at checkout).
Orders ship within 1-2 business days upon payment verification (excluding weekends and holidays).
Orders placed during sales & holidays may experience minor delays.
You will receive an automated e-mail with your tracking number once your order has shipped.
We offer shipping within the U.S., with the following options:
*Subject to area availability
Our carrier partners do not ship to P.O. Boxes. To avoid delays, please provide a delivery address where packages can be received without interruption.
Unforeseen conditions such as severe weather, service interruptions, or other unpredictable events may cause delays or package loss, for which we cannot be held responsible.
If you have any questions about your order, please reach out to us at customerservice@dearjohndenim.com .Our office hours are Monday to Friday, 9AM – 5PM PST.
This document was last updated on August 19, 2026.